Step 3 · Interview How to interview for each commercial landscaping role.
Everyone who applies will claim the experience. These are the questions that test it, the signals that separate a strong candidate from a plausible one, and the mistake each seat invites.
Landscape Crew Lead
My Trade Talent band Runs a maintenance or installation crew through a daily route: mowing and detail standards, pruning, bed work, seasonal colour, irrigation checks, and the quality a property manager sees when they walk the site. Handles the equipment, the crew and the client contact on site.
Questions that find out
- A property manager says the site looks worse than last month. How do you find out what changed?
- How do you adjust the route when you are a crew member short?
- Walk me through your spring prune on a commercial frontage.
What a strong candidate shows
- Describes the route as a quality problem rather than a time problem
- Can identify common plant material and its failure modes in their region
- Bilingual crew leadership where the crew needs it, stated plainly
The mistake this seat invites. Hiring on equipment experience. Crew leads are judged on what the property looks like, which depends on horticultural judgement and crew management more than on mower hours.
Landscape Foreman
My Trade Talent band Runs multiple crews or a larger installation: layout from plan, grading and drainage, hardscape and plant installation, irrigation coordination, material scheduling, and the punch walk with the general contractor or owner.
Questions that find out
- The plan calls for a tree where there is now a utility. What happens next?
- How do you prepare a bed that has been compacted by construction traffic?
- Walk me through your punch walk and what you fix before the owner arrives.
What a strong candidate shows
- Reads a landscape plan and can price the gap between it and the site conditions
- Treats drainage and soil preparation as the part that decides whether the plants survive
- Has run installation under a general contractor schedule, not just maintenance
The mistake this seat invites. Hiring maintenance experience for installation work or the reverse. Both are landscaping; the plan reading, grading and schedule pressure of installation are a different job.
Landscape Account Manager
My Trade Talent band Owns a book of commercial properties: contract renewals, enhancement sales, walk-throughs with property managers, budget conversations, and the triage when a client is unhappy. Part client relationship, part horticultural judgement, part margin management.
Questions that find out
- Walk me through a renewal conversation with a property manager who thinks the price is too high.
- How do you find enhancement work on a site that already looks acceptable?
- A crew has damaged a client plant. What do you do in the first hour?
What a strong candidate shows
- Can state renewal retention on their book and what drove the losses
- Sells enhancements by walking the property rather than by sending a list
- Knows the horticulture well enough to be believed by the crews and the client
The mistake this seat invites. Hiring a salesperson without the horticulture. Property managers notice quickly when the account manager cannot answer a question about their own site.
Landscape Project Manager
My Trade Talent band Manages commercial landscape installation projects: buyout of plant material and hardscape, submittals, scheduling against the general contractor, change orders for site conditions, and closeout including establishment and warranty periods.
Questions that find out
- The specified tree size is unavailable in the region. How do you handle the substitution?
- How do you protect your installation when you are the last trade on a congested site?
- What does your warranty walk look like and when do you schedule it?
What a strong candidate shows
- Has sourced plant material against a specification and managed substitutions
- Understands establishment and warranty obligations as a cost to be scheduled
- Can work to a general contractor schedule that treats landscape as the last trade in
The mistake this seat invites. Underestimating the establishment period. The job is not finished at installation, and project managers who schedule it that way lose the warranty argument.
Every role in every trade is in the interview question bank.