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Whitepaper

Definitive Guide to Commercial Cleaning & Facilities Maintenance

Practical strategy on hiring, retaining, and building a pipeline of commercial cleaning and facilities maintenance talent. Compensation benchmarks, role-specific recruiting playbooks, and a candid look at what works.

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What's inside

  • Industry-specific market analysis and hiring trends
  • Compensation benchmarks for the most-recruited roles
  • Practical recruiting strategy you can apply this week
  • Honest commentary from people who do this work every day

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The commercial cleaning & facilities maintenance market this paper is about, in federal numbers.

Every claim the paper makes sits on top of these. They are published, they are free, and we would rather you saw them first.

There were 82,787 janitorial and commercial cleaning companies in the United States in 2023, employing 1,060,817 people at an average of $32,388 a year. Against 2018 that is +14% employers, -2.2% employment, +36% average pay - five years, before inflation is taken out of any of it.

Where the work is most concentrated.

  • Las Vegas, NV — 1.64× the national rate of janitors and cleaners, except maids and housekeeping cleaners, 26,480 employed
  • Syracuse, NY — 1.41× the national rate of janitors and cleaners, except maids and housekeeping cleaners, 6,010 employed
  • Albany, NY — 1.39× the national rate of janitors and cleaners, except maids and housekeeping cleaners, 8,880 employed
  • New York, NY — 1.36× the national rate of janitors and cleaners, except maids and housekeeping cleaners, 183,030 employed
  • Rochester, NY — 1.35× the national rate of janitors and cleaners, except maids and housekeeping cleaners, 9,520 employed
  • Grand Rapids, MI — 1.35× the national rate of janitors and cleaners, except maids and housekeeping cleaners, 11,490 employed

Concentration is not the same as volume. A metro can be the densest market in the country for a trade and still be a small one - which is exactly the condition that makes a search hard, and is why the paper treats the two separately.

Sources: Bureau of Labor Statistics, Quarterly Census of Employment and Wages, 2018 and 2023 annual averages, private-sector employers. Concentration from Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025.

Trade Talk A monthly hiring brief for commercial trades employers

What changed in your trade this month, and what to do about it.

One email a month, and only one. We write a separate issue for every trade we recruit in, so you get yours - not a round-up with your trade buried in paragraph nine. Every issue is written for the person actually doing the hiring.

  • Where wages moved in your trade, by market, and what that does to your next offer
  • How long roles like yours are taking to fill, and where it is getting worse
  • Interview and screening tactics that are landing candidates this month
  • What contractors competing for the same people are doing differently

Built on federal wage data, our own closed searches, and what we hear on the desk every week. Written for employers, not candidates. No pitch, no filler, one click to leave.

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